Message
Details of Message Drop
The Message drop is part of the Conversations API, and is a record of a message that was send between customer and staff
| Field | Usage / Description | Additional Information |
|---|---|---|
| id | {{message.id}} | |
| attachment_id | {{message.attachment_id}} | |
| author_id | {{message.author_id}} | |
| author_name | {{message.author_name}} | |
| author_type | {{message.author_type}} | |
| content | {{message.content}} | |
| message_type | {{message.message_type}} | |
| read_at | {{message.read_at}} | |
| thread_id | {{message.thread_id}} | |
| text | {{message.text}} |
Updated over 2 years ago