Booking (Space)
Details of the booking
A Booking (sometimes called a 'Space') is a record of a client's appointment or space in a class. It links to to the 'Slot' which is the representation of the time in the Staff or Resources' calendar. It links to the client and to any details of a purchase Order.
It contains details around the clients status, if they've attended, arrived, cancelled etc.
| Field | Usage / Description | Additional Information |
|---|---|---|
| id | {{booking.id}} | |
| attended | {{booking.attended}} | |
| answers | {{booking.answers}} | A direct access to the answer to a question by the id of the question |
| booked_by | {{booking.booked_by}} | |
| booked_by_email | {{booking.booked_by_email}} | |
| booking question | {{booking.reference_of_the_question}} | As an example: "What is your favorite color?" {{booking.what_is_your_favorite_color}} }} may output "Red" |
| booking_updated | {{booking.booking_updated}} | |
| channel | {{booking.channel}} | The channel by which the booking was made. Values are:- Administrator, Call Centre or Client |
| client | {{booking.client}} | |
| client_email | {{booking.client_email}} | |
| client_id | {{booking.client_id}} | |
| client_mobile | {{booking.client_mobile}} | |
| client_name | {{booking.client_name}} | |
| client_phone | {{booking.client_phone}} | |
| company_id | {{booking.company_id}} | |
| company_name | {{booking.company_name}} | |
| created_at | {{booking.created_at}} | |
| cancelled_by | {{booking.cancelled_by}} | |
| customer_count | {{booking.customer_count}} | |
| cancellation_date | {{booking.cancellation_date}} | |
| cancel_reason | {{booking.cancel_reason}} | |
| current_multi_status | {{booking.current_multi_status}} | |
| datetime | {{booking.datetime}} | |
| duration | {{booking.duration}} | |
| duration_span | {{booking.duration_span}} | |
| end_datetime | {{booking.end_datetime}} | |
| event_chain_id | {{booking.event_chain_id}} | |
| external_cal_id | {{booking.external_cal_id}} | Returns the ID belonging to the corresponding external calendar item created in relation to the booking. e.g. Exchange Event. Example: “grer375BhNbBcZXLKfkDoQ==” Currently only populated for Exchange Online connections. |
| full_describe | {{booking.full_describe}} | |
| ical_link | {{booking.ical_link}} | A Link to the booking's i-cal file |
| is_cancelled | {{booking.is_cancelled}} | |
| listed_duration | {{booking.listed_duration}} | |
| location date | {{booking.location_date}} | Returns the date in the timezone at the location of the booking **This tag is useful when you just want the bookings date/time in the location time zone rather than adjusted by the booking timezone like slot.date_time which differs based on the method of the appointment. |
| location full date** | {{booking.location_full_date}} | Returns the full date in the timezone at the location of the booking |
| location time** | {{booking.location_time}} | Returns the time in the timezone at the location of the booking |
| location describe time** | {{booking.location_describe_time}} | Returns the time in the timezone at the location of the booking |
| marked_absent_time | {{booking.marked_absent_time}} | Customer marked as no show |
| member_id | {{booking.member_id}} | |
| min_cancellation_time | {{booking.min_cancellation_time}} | |
| mobile | {{booking.mobile}} | |
| multi_status | {{booking.multi_status}} | |
| notes | {{booking.notes}} | |
| on_waitlist | {{booking.on_waitlist}} | |
| paid | {{booking.paid}} | |
| people_ids | {{booking.people_ids}} | |
| person_id | {{booking.person_id}} | |
| person_name | {{booking.person_name}} | |
| price | {{booking.price}} | |
| private_note | {{booking.private_note}} | |
| pre_time | {{booking.pre_time}} | |
| post_time | {{booking.post_time}} | |
| purchase_id | {{booking.purchase_id}} | |
| purchase_ref | {{booking.purchase_ref}} | |
| quantity | {{booking.quantity}} | |
| questions | {{booking.questions}} | |
| questions & answers | {{booking.booking_answers_and_questions_full}} | Returns a Hash object of the booking questions and answers Example {"What is your date of birth?"=> "6-May-1919", "How tall are you?"=> "173cm"} |
| queue_id | {{booking.queue_id}} | |
| queue_name | {{booking.queue_name}} | |
| queue_url | {{booking.queue_url}} | Returns the URL for the queue Example:* https://{{host}}/queue_status/yYgdKvMhKiiOg9vEMDAxMzI%3D ** |
| resource_id | {{booking.resource_id}} | |
| resource_name | {{booking.resource_name}} | |
| service_id | {{booking.service_id}} | |
| service_name | {{booking.service_name}} | |
| serving_start_time | {{booking.serving_start_time}} | Booking marked as completed |
| serving_finish_time | {{booking.serving_finish_time}} | Booking marked as completed |
| slot_id | {{booking.slot_id}} | |
| slot_settings | {{booking.slot_settings}} | |
| status | {{booking.status}} | |
| s_status | {{booking.s_status}} | String description of the booking status |
| survey_answers_summary | {{booking.survey_answers_summary}} | |
| ticket_name | {{booking.ticket_name}} | |
| time_zone | {{booking.time_zone}} | |
| updated_at | {{booking.updated_at}} | |
| user_id | {{booking.user_id}} | |
| property | {{booking.slug_property}} | A direct access to the answer to booking question by it's slug name |
| additional_attendees | {% for attendee in booking.additional_attendees %} | Loop around any additional attendees |
| additional_people | {% for person in booking.additional_people %} | Loop around the additional staff assigned to the booking |
| additional_resources | {% for resource in booking.additional_resources %} | Loop around the additional resources assigned to this booking |
| address | {{booking.address.property}} | Link to the Address Object |
| all_people | {% for person in booking.all_people %} | Loop around all staff assigned to the booking |
| all_resources | {% for resource in booking.all_resources %} | Loop around the all Resources assigned to this booking |
| app | {{booking.app.property}} | Link to a Custom Object belonging to an app |
| client | {{booking.client.property}} | Link to the Client Object |
| company | {{booking.company.property}} | Link to the Company Object |
| conversation | {% for message in booking.conversation %} | Loop around the conversation messages |
| event_chain | {{booking.eventchain._property}} | Link to the Event Chain Object |
| item | {{booking.item.property}} | Link to the Purchase Item Object |
| member | {{booking.member.property}} | Returns the Member object associated with the space i.e. {{space.member.name}} |
| order | {{booking.order.property}} | Link to the Order Object |
| person | {{booking.person.property}} | Link to the Primary Person Object |
| questions | {% for space_detail in booking.booking_question_and_answer_objects %} {{"question: "|append: space_detail.name| append: "\n" | append: "answer: "| append: space_detail.answer_to_question| append: "\n\n"}} {% endfor %} | Returns a formatted list of booking questions and answers. Example What is your date of birth?: 6-May-1919 How tall are you?: 173cm |
| resource | {{booking.resource.property}} | Link to the Primary Resource Object |
| service | {{booking.service.property}} | Link to the Service Object |
| slot | {{booking.slot.property}} | Returns the Slot object associated with the space i.e. {{space.slot.date}} |
Updated over 1 year ago